RoamingWire™

RoamingWire Privacy Policy

RoamingWire respects your privacy. We will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, and share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data outside the RoamingWire family of companies with your consent, as required by law or to protect RoamingWire, its customers, or the public, or with companies that help RoamingWire fulfill its obligations with you, and then only with partners who share RoamingWire's commitment to protecting your privacy and data. At any time you may contact RoamingWire with any privacy questions or concerns you may have. You also may ask at any time to see the data you have given us and request correction or deletion. We strive to ensure a high level of security and confidentiality.

Privacy and Data Security

RoamingWire only asks for specific types of personal information. For example, RoamingWire may request information from you when you:
  1. Request a custom quote
  2. Place an order
  3. Provide comments or feedback
  4. Fill out a support request
In each of the instances above, we may ask for some or all of the following information: your name, e-mail address, phone number, address, type of business, customer preference information, as well as other similar personal information. In the case of purchasing a RoamingWire product or service, we will also ask for payment information such as credit card information and billing address.

RoamingWire's Use of Data

The information you provide will be kept confidential and used to support your customer relationship with RoamingWire. Agents or contractors of RoamingWire who have access to your personal information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for RoamingWire.
In addition, RoamingWire may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if RoamingWire reasonably believes it is necessary to do so to protect RoamingWire, its customers, or the public.

Marketing Preferences

Periodically, we may send you information about our various products and services we feel may be of interest to you. Only RoamingWire will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time, you can easily opt-out of receiving further marketing from RoamingWire by sending a request.
Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of RoamingWire for the purpose of performing services for RoamingWire.

Securing Passwords

You are solely responsible for maintaining the secrecy of your passwords or any account information. You must notify RoamingWire immediately if your password is stolen or your account compromised.

Contact RoamingWire

If you would like to contact us for any reason regarding our privacy practices, please click here and fill out the e-mail form with your privacy question. Alternatively, you can contact us at: 617.285.3194 and leave a message. An privacy representative will return your call within three business days.
Effective Date: August 18, 2005